Refund policy

 

Return Policy for Lodapopbros

Introduction

At Lodapopbros, we take pride in the quality of our products. While all sales are considered final, we are committed to ensuring customer satisfaction, especially in cases where our products may not meet your expectations or are defective.

All Sales Are Final

• Please note that all sales of our products, including Funkos and other items, are final. We do not offer refunds or exchanges.

Defective or Damaged Products

• In the rare event that you receive a defective or damaged product, we are here to help.
• For items under LODASAFE or LODA Protector, if you encounter a problem, please send photographs documenting the defect or damage
• Upon reviewing the photographs, we will arrange for a replacement of the defective or damaged item.

Procedure for Reporting Defective or Damaged Products

• To report a defective or damaged product, please send an email with clear and detailed photographs of the issue.
• Include your order number, the name of the item, and a brief description of the problem.
• Reports of defective or damaged products must be made within [specify the time frame, e.g., 7 days] of receiving the item.

Replacement Process

• Once we have reviewed your email and photographs and confirmed the defect or damage, we will initiate the process to send a replacement.
• We will provide you with information on the replacement process and timeline.

Contact Information

For further information or questions about our return policy, please contact us